Terms and Conditions for PixelWright Guild

Welcome to PixelWright Guild. These Terms and Conditions govern your use of our e-commerce platform and services, including the purchase of new and used video games, consoles, accessories, retro gaming items, and utilization of our repair services and community events. By accessing or using our website, you agree to comply with and be bound by these terms. Please read them carefully.

1. Acceptance of Terms

By accessing, browsing, or placing an order through our online platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, you must not use our services.

2. Services Provided

PixelWright Guild provides the following services:

3. Online Purchases and Orders

3.1 Product Descriptions

We strive to ensure that all product descriptions, images, and prices shown on our site are accurate. However, we do not warrant that product descriptions or other content of this site are accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.

3.2 Pricing

All prices are in GBP and include VAT where applicable, unless otherwise stated. We reserve the right to change prices at any time without prior notice. In the event of a pricing error, we reserve the right to cancel any orders placed with the incorrect price.

3.3 Order Acceptance

Your placement of an order does not necessarily assure that we will accept your order. We reserve the right to refuse any order in our sole discretion. We may require pre-authorization of your credit or debit card for the full amount of the order. A contract for the sale of products will only arise when we dispatch the products to you.

3.4 Used Goods and Retro Items

For used video games, consoles, accessories, and retro gaming items, we provide a description of their condition. While we meticulously inspect these items, they are sold as-is with their inherent wear and tear. Specific warranties for these items may be limited or vary; please check individual product descriptions for details.

4. Repair Services

4.1 Service Agreement

When you entrust us with your gaming consoles or accessories for repair, you agree to the terms of our repair service. We will provide an estimate for the repair cost and expected timeframe. We reserve the right to refuse repair if, in our professional opinion, the item is beyond economical repair or poses a safety risk.

4.2 Warranty on Repairs

Repairs carried out by PixelWright Guild are typically covered by a limited warranty on the specific repair performed and parts used. The duration and specifics of this warranty will be communicated to you at the time of service. This warranty does not cover subsequent damage or faults unrelated to the original repair.

5. Community Events

Participation in PixelWright Guild community events may be subject to additional rules and guidelines specific to each event, which will be communicated at the time of registration or attendance. We reserve the right to refuse entry or remove individuals from events for disruptive or inappropriate behavior.

6. Intellectual Property

All content on this site, including text, graphics, logos, images, and software, is the property of PixelWright Guild or its content suppliers and is protected by international copyright laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, use of the service, or access to the service without express written permission from us.

7. User Conduct

You agree to use our online platform and services only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the platform. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our services.

8. Limitation of Liability

To the fullest extent permitted by law, PixelWright Guild shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the service; (b) any conduct or content of any third party on the service; (c) any content obtained from the service; and (d) unauthorized access, use, or alteration of your transmissions or content.

9. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

10. Changes to Terms and Conditions

We reserve the right to amend these Terms and Conditions at any time. All amendments will be posted on this page. Your continued use of our platform and services after any such changes constitutes your acceptance of the new Terms and Conditions.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

PixelWright Guild

Silver Walk,

UK, PH36 4JX,

United Kingdom.